Firmware
The Equal-i 2S Image Processor is a high-speed video device that is doing real-time image improvement to enable life-size immersive telepresence and image equalization with no discernible delay (less than 10ms). It runs purely on firmware, which enables the extremely high speeds that it’s capable of. In order to add additional new features or bug fixes, firmware updates are required from time to time.
The most current system firmware version for all v2.1 Image Processors is: 1.15
Serial numbers for v2.1 systems are structured as follows: 1-14092900xx
Changelog can be found here.
Release Date: 2016/05/19
The most current system firmware version for all v2.4 and above Image Processors is: 2.08
Serial numbers for v2.4+ systems are structured as follows: AE2S-x-2x-xxxx
Changelog can be found here.
Release Date: 2016/05/19
The most current version of FPGA firmware for all system revisions is: 2.01
Changelog can be found here.
Release Date: 2016/06/01
Equalization (EQ) Maps
The magic of Array starts with the Image Processor understanding what the room set up is. We have different EQ Maps for different size tables and room layouts. If you would like to learn which map set will work best for your room environment, click HERE to get nearly two dozen examples of room environments with EQ Map set recommendations.
EQ Map Set A is most recommended for smaller rooms, where the participants will be located closer to the camera, or when the participants are not positioned at an elongated table. The most current EQ Map Set A, updated on 2015/09/15, can be obtained HERE.
EQ Map Set B is considered the “standard” for most rooms, and is the default map set which ships with most systems. It is recommended for a typical conference room with an elongated table. The most current EQ Map Set B, updated on 2016/02/24, can be obtained HERE.
Firmware and EQ Map FAQs
How do I tell what version of Firmware I am running?
Within the Windows Equal-i Control app, simply go into Settings > Admin to view the current versions. If accessing via command line, the following commands will give you the needed values:
- :FWVER? for the system firmware version
- :FPGAVER?1 for the FPGA version
Where can I find instructions on updating the Firmware?
Prior to updating firmware, it is recommended to consult with Customer Support.
How do I update firmware?
Firmware can be updated manually via a telnet session, or via GUI using the Equal-i Control app for Windows.
Is support available for updating the Firmware and/or EQ Maps?
Absolutely! Our customer support team is available to assist with any/all firmware and EQ Map updates.