J.D. Vaughn is probably one of the best known veterans in the videoconferencing industry. He knows the industry and videoconferencing customers from 20+ years in the trenches holding senior sales management, channel management, and executive positions at companies that include: AT&T, PictureTel, Accord Networks, Polycom, Radvision, and Vidtel. Today J.D. runs Sage Research as Co-Founder and Chief Catalyst and is known for his behind-the-scenes, pull-no-punches analysis of the videoconferencing industry and videoconferencing technologies in his often controversial (but never boring) Boiling Point video series. J.D. got to see Array “Up Close and Personal” at the AVI-SPL Global Sales Meeting. Here are his thoughts in the latest edition of Boiling Point: